Our Commitment to Responsible Gaming
At My99Exch, we believe that betting should be an enjoyable form of entertainment. While we make it easy to access the 99 Exchange platform, we also recognize the importance of promoting responsible gambling practices. This page provides guidance and resources for maintaining a healthy relationship with betting.
Know Your Limits
Before placing any bet, decide how much money you can afford to lose. This amount should be money that you do not need for essential expenses like rent, bills, groceries, or savings. Consider your betting budget as entertainment spending, similar to what you might spend on movies, dining out, or other leisure activities.
Set a daily, weekly, or monthly limit and stick to it regardless of whether you are winning or losing. The impulse to “chase losses” by increasing your stakes after a losing streak is one of the most common traps in gambling. A predetermined limit protects you from making emotional decisions.
Warning Signs
Be honest with yourself about your betting habits. Consider seeking help if you experience any of the following:
- Spending more money on betting than you can afford
- Borrowing money or selling possessions to fund betting
- Neglecting work, studies, or personal relationships because of betting
- Feeling anxious, irritable, or depressed when you cannot bet
- Lying to family or friends about how much you bet or how much you have lost
- Increasing bet sizes to feel the same level of excitement
- Betting as a way to escape problems or relieve stress
- Continuing to bet despite repeated losses and mounting financial pressure
If one or more of these apply to you, it may be time to take a step back and evaluate your relationship with gambling.
Self-Exclusion
If you feel that you need a break from betting, we offer self-exclusion options. Contact us on WhatsApp and request that your account be temporarily suspended. We can lock your account for a period of your choosing, ranging from one week to permanent exclusion.
During the exclusion period, you will not be able to log in, place bets, or make deposits. Your existing balance will be safely preserved and available for withdrawal upon request.
Deposit Limits
You can request us to set a maximum deposit limit on your account. Once set, you will not be able to deposit more than the specified amount within the chosen timeframe (daily, weekly, or monthly). To change or remove a deposit limit, contact us on WhatsApp. Increases to limits may be subject to a cooling-off period.
Helpline Numbers
If you or someone you know is struggling with gambling addiction, the following resources can help:
- Vandrevala Foundation Helpline: 1860 2662 345 (24/7, multilingual)
- iCall (TISS): 9152987821 (Monday to Saturday, 8 AM to 10 PM)
- Gamblers Anonymous India: gambersanonymous.org
These services are confidential and available to anyone who needs them. Reaching out for help is a sign of strength, not weakness.
Tips for Responsible Betting
- Set a budget before you start and never exceed it
- Do not bet under the influence of alcohol or strong emotions
- Take regular breaks from betting
- Never borrow money to place bets
- Remember that losing is a normal part of betting
- Keep betting fun and stop when it stops being enjoyable
- Talk to someone you trust if you feel your betting habits are becoming problematic
For Friends and Family
If someone close to you shows signs of problem gambling, approach the conversation with empathy rather than judgment. Problem gambling is a recognized behavioral condition, and the person affected often feels shame or denial.
Helpful steps include: expressing your concern without being confrontational, encouraging them to speak with a professional counselor, offering to help them set up self-exclusion if they are open to it, and being patient throughout the process. Recovery from gambling problems takes time and support.
The helpline numbers listed above are also available for friends and family members seeking guidance on how to help someone with gambling concerns.
Our Role
As a 99 Exchange ID provider, we recognize our responsibility in promoting safe gambling practices. We will never encourage users to bet more than they can afford, and we will always honor self-exclusion and deposit limit requests promptly. If you tell us you want to take a break from betting, we will lock your account without asking you to reconsider.
Gambling should enhance entertainment, not create problems. If at any point your betting experience on My99Exch stops being enjoyable, we encourage you to step back and reassess.